Shipping Policy | Ulysse Edge
Effective Date: January 15, 2025

At Ulysse Edge, we strive to provide fast, reliable, and affordable shipping services for all our customers. This Shipping Policy outlines the terms and conditions related to shipping, including processing times, shipping methods, fees, and delivery expectations.

1. Shipping Methods and Delivery Times

We offer several shipping methods to ensure you receive your orders in a timely manner. Delivery times depend on the shipping method you choose and the destination of your order.

  • Standard Shipping: Typically delivered within 5-7 business days after processing.
  • Expedited Shipping: Delivered within 2-3 business days after processing.
  • Overnight Shipping: Delivered the next business day after processing (available for certain locations).

Note: Delivery times may vary depending on factors such as order volume, weather conditions, or delivery address.

2. Shipping Fees

Shipping fees are calculated at checkout based on the shipping method selected and the delivery destination. We offer competitive shipping rates, and certain promotions may offer free or discounted shipping.

  • Free Shipping: For orders over a specified amount (e.g., $50), we may offer free standard shipping. This will be clearly displayed during checkout.
  • Shipping Discounts: Periodic promotions may include discounts on shipping fees. These offers will be available at the time of purchase.

3. Order Processing Time

Orders are typically processed and shipped within 1-2 business days after payment confirmation. Business days are Monday through Friday, excluding holidays.

  • Order Confirmation: You will receive an Order Confirmation email once your order is placed.
  • Shipping Confirmation: When your order has been shipped, you will receive a Shipping Confirmation email, which includes tracking information.

4. International Shipping

At this time, we only offer domestic shipping within the United States. We do not currently ship to international locations, but we hope to expand our shipping options in the future.

5. Tracking Your Order

Once your order has been shipped, you will receive a Shipping Confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment. Tracking information may take up to 24 hours to be updated.

6. Shipping Restrictions

We are unable to ship to P.O. Boxes, APO/FPO addresses, or certain remote locations. Please ensure you provide a valid street address for delivery.

7. Delivery Issues

If there are any issues with the delivery of your order, such as delays, lost packages, or incorrect addresses, please contact us immediately:

  • Phone: (478) 783-1496
  • Email: info@ulysseedge.com
  • Address: 353 3rd St, Hawkinsville, Georgia (GA), 31036

We will assist you in resolving any delivery issues as quickly as possible.

8. Shipping Errors and Damaged Goods

If your order arrives damaged or if there are any errors in your shipment, please notify us within 7 days of receiving the package. We will initiate a return or exchange process to resolve the issue.

9. Customer Support

If you have any questions regarding our shipping policies or need assistance with your order, feel free to contact us:

Thank you for choosing Ulysse Edge! We are dedicated to delivering your orders promptly and securely.